Last update:

09 Jan 2025

Privacy Policy

Welcome to https://whatslaw.io (the “Site”). These Terms of Use (“Terms”, “Agreement”) set out the legal agreement between you (“Customer”, “you”, “your”) and FriendsInvest Limited, trading as “WhatsLaw” (“WhatsLaw”, “we”, “our”, “us”) for your use of the Site, the WhatsLaw web application, application programming interfaces, and any associated documentation, content or services (collectively, the “Platform”).

FriendsInvest Limited is a private limited company registered in England and Wales under company number 15576861 with its registered office at 355 St John Street, London, EC1V 4LB, United Kingdom. WhatsLaw operates an AI‑powered contract‑drafting and review engine and provides access to an on‑demand network of independently regulated lawyers across multiple jurisdictions (the “Lawyer Network”).

Please read these Terms carefully before using the Site or Services. By accessing or using the Site or Services, you agree to be bound by these Terms.

DEFINITIONS

1.1 “AI Engine” means WhatsLaw’s proprietary artificial‑intelligence models and workflows that analyse and red‑line contracts, assign risk ratings and suggest clause‑level amendments.

1.2 “DocLocker” means the encrypted document repository made available through the Platform.

1.3 “Enterprise Subscription” means a paid tiered subscription for users which includes DocLocker storage and an agreed number of AI passes.

1.4 “Lawyer Review Credit” means a unit that entitles you to request a human lawyer in the Lawyer Network to review, amend and/or approve a single document via the Platform.

1.5 “Solo Licence” means a licence that permits a solo lawyer, consultant or fractional General Counsel to use the AI Engine on a white‑label basis for their own clients.

1.6 “Output” means any markup, redline, summary, risk score or other material generated by the Platform, including AI‑generated and lawyer‑generated material.

1.7 “Professional Indemnity Insurance” means insurance maintained by individual lawyers in the Lawyer Network in accordance with the rules of their regulating body.

REGULATORY STATUS

2.1 Not Yet a Law Firm. WhatsLaw itself is not a law firm and is not authorised or regulated by the Solicitors Regulation Authority ("SRA") or any equivalent foreign regulator. We are in the process of applying to become an SRA‑regulated Alternative Business Structure, but authorisation has not yet been granted.

2.2 AI Output Is Not Legal Advice. Output generated solely by the AI Engine constitutes automated information and does not amount to legal advice. No lawyer‑client relationship is created between you and WhatsLaw as a result of the AI Engine alone. You acknowledge that you remain solely responsible for any decisions made or actions taken based on such Output.

2.3 Human Lawyer Review. When you request a review by a member of the Lawyer Network, you enter into a separate engagement with the individual lawyer (or their law firm) identified in the Platform. That lawyer is independently authorised and regulated in their jurisdiction and bears sole responsibility for any legal advice provided to you. Professional Indemnity Insurance is maintained by the lawyer in accordance with regulatory requirements. WhatsLaw acts only as a technology platform and payment agent for such lawyer, and you acknowledge that WhatsLaw shall have no liability whatsoever for any services, advice or acts or omissions of that lawyer.

2.4 No Legal Professional Privilege for AI Output. Communications generated by the AI Engine may not be protected by legal professional privilege. Communications between you and a lawyer during a human review may attract privilege in accordance with applicable law.

2.5 Jurisdictional Limitations. The Lawyer Network currently covers England & Wales and the United States (New York, California, Texas and Delaware). We do not guarantee the availability of lawyers in other locations.

ELIGIBILITY & ACCOUNT

3.1 You must be at least 18 years old and have capacity to enter into a binding contract to use the Platform.

3.2 You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

FEES AND PAYMENT

4.1 Enterprise Subscription. Enterprise Subscription fees and included AI passes are set out in your communication with WhatsLaw. Unused AI passes expire at the end of each subscription period.

4.2 Lawyer Review Credits. Credits are consumed per document reviewed by a human lawyer. If additional work is required the lawyer may quote supplementary fees, which you may accept or decline.

4.3 Solo Licence. Fees for Solo Licences are charged per lawyer seat per month or as otherwise agreed.

4.4 Payment. All fees are payable in the currency stated on the order form by credit card, bank transfer or other payment method we accept. Fees are exclusive of VAT and other applicable taxes.

4.5 Changes to Fees. We may change our fees by giving at least 30 days’ notice. Fee changes take effect at the start of your next billing period.

INTELLECTUAL PROPERTY

5.1 All intellectual‑property rights in the Platform and the AI Engine belong to WhatsLaw or its licensors. You receive a non‑exclusive, non‑transferable licence to use the Platform for your internal business purposes during the subscription term.

5.2 You retain ownership of contracts and other data you upload ('Customer Data'). You grant WhatsLaw a worldwide, royalty-free licence to use Customer Data solely to provide the Platform, maintain security, and create anonymised and aggregated analytics to improve the Platform internally. WhatsLaw will not use Customer Data in identifiable form to train publicly available third-party models or otherwise commercialise Customer Data. Where Customer Data contains personal data, we will process it in accordance with our Privacy Policy.

5.3 You may not (a) copy, modify, decompile, reverse engineer or create derivative works of the Platform; (b) remove proprietary notices; (c) access the Platform for the purpose of building a competing product.

ACCEPTABLE USE

6.1 You must not upload or transmit material that is unlawful, defamatory, discriminatory, obscene, or infringes third‑party rights, or use the Platform to develop or train competing AI models.

6.2 We may suspend or terminate your access without liability if you breach these Terms or applicable law.

TERM AND TERMINATION

7.1 This Agreement commences on the date you accept it and continues until terminated in accordance with this clause.

7.2 Either party may terminate for convenience by giving 30 days’ written notice to the other (effective at the end of the current subscription term).

7.3 Either party may terminate immediately for material breach that is not cured within 14 days of notice.

7.4 On termination: (a) all licences granted to you cease; (b) you must cease use of the Platform; (c) we will delete Customer Data 30 days after termination unless otherwise required by law.

DISCLAIMERS AND LIMITATION OF LIABILITY

8.1 The Platform and AI Engine are provided 'as is' and 'as available' to the fullest extent permitted by law. We do not warrant that Output will be accurate, complete, uninterrupted, error-free or fit for any particular purpose.

8.2 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

8.3 Subject to clause 8.2, WhatsLaw’s total aggregate liability arising out of or in connection with this Agreement (whether in contract, tort or otherwise) will not exceed the total fees you paid to WhatsLaw in the 12 months preceding the claim.

8.4 We will not be liable for indirect, consequential or special damages or for loss of profits, revenue, business, goodwill or data.

8.5 We are not liable for the acts or omissions of lawyers in the Lawyer Network. Any liability arising from legal advice provided by a lawyer is the sole responsibility of that lawyer.

COMPLAINTS AND DISPUTES

9.1 If you have a complaint about the Platform or AI Engine please contact us. If your complaint relates to a human lawyer’s advice you must raise it with that lawyer directly.

9.2 We and you agree to attempt to resolve any dispute amicably. If a dispute is not resolved within 30 days, either party may refer it to mediation in London under the CEDR Model Mediation Procedure.

  1. FORCE MAJEURE Neither party will be liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, strikes, internet outages or acts of government.

  2. CHANGES TO THESE TERMS We may update these Terms from time to time. We will endeavour to give you reasonable notice of material changes via the Platform or by email. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.